Totiva review: register, inspection and real score.
We checked Totiva against the GPhC register, the latest inspection report, Companies House and Trustpilot on 13 October 2026. Here is what each source shows, who dispenses your medicine, and where to compare live prices.
Totiva is a GPhC-registered UK online pharmacy, premises number 9012997, checked on 13 October 2026. The register entry names Totiva Health, owned by ZapMeds Limited. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 14 July 2026, found: standards met. Trustpilot rates Totiva ★ 4.8 out of 5 (Excellent) from 73 reviews. We read the score on 19 October 2026. The score puts Totiva at 24 of 111 rated pharmacies here.
On this page
Totiva at a glance.
Every number on this page comes from its source, read on 13 October 2026. Click any card to check the source yourself.
Who runs Totiva.
Three records sit behind every online pharmacy: the company, the registered pharmacy and the brand you see. For Totiva, here is each one.
Company (Companies House)
- ZAPMEDS LIMITED
- Company number 16665533
- Incorporated 21 August 2025
- Status: Active
- Registered office in Chesterfield
Registered pharmacy (GPhC)
- Totiva Health
- Owner: ZapMeds Limited
- 17 Beresford Way, Chesterfield, Derbyshire, S41 9FG
- GPhC premises 9012997
Background
- Based in Chesterfield at 17 Beresford Way, S41 9FG
- Trades as Totiva Health, registered pharmacy name is Totiva Health, GPhC 9012997
- Operating company ZapMeds Limited, incorporated 21 August 2025, registered office in Chesterfield
- Site references "60+ years of pharmacy experience" behind the service, though Totiva's own founding date is not disclosed
What the last GPhC inspection found.
Standards met
Routine inspection (first since registration in December 2025)
Inspectors found all the GPhC standards met on 14 July 2026. The standards cover governance, staff, premises, services and the safe supply of medicines.
What Totiva offers.
We read Totiva's own website on 13 October 2026. The points below summarise what the site states. Terms change, so check the current detail before you pay.
How the service works: One-off purchases, stated as no subscriptions, bundles or tie-ins.
How you order
- Free online assessment: a few questions about health and goals
- States no appointment and no photos/selfies required
- Pharmacist review follows, customer only pays if approved
Delivery
- States Royal Mail Tracked delivery in plain, unbranded packaging
- Specific delivery costs not stated on the homepage
Help and support
- States 24/7 access via WhatsApp, in-app messaging, phone, email and video with GPhC-registered pharmacists
- States it is not a call centre or chatbot
Promises
- States no subscriptions, bundles or tie-ins to access its best price
Worth knowing
- First GPhC routine inspection (14 July 2026) since registration in December 2025 found standards met across all five principles
Where Totiva is registered.
This is the pharmacy the GPhC has on its register for Totiva. It is the address the regulator inspects, which is not always where the brand has its office.
- Registered pharmacy
- Totiva Health
- Owner
- ZapMeds Limited
- Address
- 17 Beresford Way, Chesterfield, Derbyshire, S41 9FG
- GPhC number
- 9012997
What the register says.
The GPhC register showed the following on 13 October 2026:
- Registered pharmacy: Totiva Health
- Owner: ZapMeds Limited
- Registered address: 17 Beresford Way, Chesterfield, Derbyshire, S41 9FG
- Premises number: 9012997
- Notices or conditions: None shown
- Enforcement history: None shown
Every registered online pharmacy must show a GPhC number on its website. A site selling prescription medicines without one is a site to close. How we check every pharmacy →
Compare Totiva's live prices.
Weight-loss medicine prices change almost every day. We send you to the free trackers covering every registered pharmacy, Totiva included where the pharmacy publishes a price.
The score, in context.
Totiva scores 4.8 on Trustpilot. The median across all 111 rated pharmacies here is 4.6. Totiva sits above the median and scores higher than 77% of them.
Small sample. 73 reviews sit behind the score. A few new reviews move the score a long way, so read the recent ones yourself.
A Trustpilot score measures customer service: delivery, communication and how the pharmacy sorts out problems. The register and inspection records cover clinical quality. Every score, ranked →
Pharmacies scoring close to Totiva.
Compare Totiva side by side · All verified pharmacies · The map
Before you order from Totiva.
- Check the register yourself. Open the GPhC entry and match the number to the one on the website.
- Expect a real consultation. A prescriber reviews every order before anything is dispensed. Walk away from any site skipping this step.
- Check the full price. Some providers include the consultation and delivery. Others add both at checkout.
- Check delivery. Most use Royal Mail Tracked 24 or DPD, with cold-chain packing for injections. Delivery guide →
- Treat discount codes with care. A code never makes a pharmacy legitimate. Registration does.
Totiva, answered.
Is Totiva legit?
Totiva is on the GPhC register under premises number 9012997, checked on 13 October 2026. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 14 July 2026, found: standards met. You find the entry yourself on the GPhC register in a few seconds.
What is Totiva's Trustpilot score?
4.8 out of 5, rated Excellent on Trustpilot, from 73 reviews. We read the score on 19 October 2026. Totiva ranks 24 of 111 pharmacies here.
When was Totiva last inspected?
The latest published GPhC inspection, on 14 July 2026, found: standards met. The full report sits on the GPhC inspection site.
Who owns Totiva?
Companies House lists ZAPMEDS LIMITED, company number 16665533, incorporated 21 August 2025.
Who dispenses Totiva's medicine?
The GPhC register lists Totiva Health, owned by ZapMeds Limited, at 17 Beresford Way, Chesterfield, Derbyshire, S41 9FG.
Which weight-loss medicines does Totiva offer?
On 13 October 2026 the Totiva website listed: Mounjaro, Wegovy injection, Novo tablets (oral weight-loss treatment). Stock changes, so check the site before you start a consultation.
Does Totiva have a discount code?
Offers change often. The live price trackers linked on this page show current prices, with any live discount applied, next to every other registered pharmacy.
Is Pharmacy Score linked to Totiva?
No. Pharmacy Score is a free, independent project. No pharmacy pays to be listed, to change a score or to be removed.