Well Pharmacy review: register, inspection and real score.
We checked Well Pharmacy against the GPhC register, the latest inspection report, Companies House and Trustpilot on 24 September 2026. Here is what each source shows, who dispenses your medicine, and where to compare live prices.
Well Pharmacy is a GPhC-registered UK online pharmacy, premises number 9010492, checked on 24 September 2026. The register entry names Well, owned by Bestway National Chemists Limited. The entry shows no notices, no conditions and no enforcement history. We found no published GPhC inspection report for this registration. Trustpilot rates Well Pharmacy ★ 4.3 out of 5 (Excellent) from 36,711 reviews. We read the score on 24 September 2026. The score puts Well Pharmacy at 86 of 111 rated pharmacies here.
On this page
Well Pharmacy at a glance.
Every number on this page comes from its source, read on 24 September 2026. Click any card to check the source yourself.
Who runs Well Pharmacy.
Three records sit behind every online pharmacy: the company, the registered pharmacy and the brand you see. For Well Pharmacy, here is each one.
Company (Companies House)
- Bestway National Chemists Limited
- Company number 09225457
- Incorporated 18 September 2014
- Status: Active
- Registered office in Manchester
Registered pharmacy (GPhC)
- Well
- Owner: Bestway National Chemists Limited
- Healthcare Service Centre, Whittle Road, Meir Park, Stoke-on-Trent, Staffordshire, ST3 7UN
- GPhC premises 9010492
Background
- High-street pharmacy chain operating 715 branches as of 30 June 2025 (down from 733 the year before)
- States it has served customers across the UK for 70 years
- Owned by Bestway National Chemists Limited, part of Bestway Group
- Offers NHS prescriptions, vaccinations and other health services alongside retail products, in addition to its private weight-management service
What the last GPhC inspection found.
No report found
We found no published inspection report for this registration number. Check the GPhC register for the latest position.
What Well Pharmacy offers.
We read Well Pharmacy's own website on 24 September 2026. The points below summarise what the site states. Terms change, so check the current detail before you pay.
How the service works: In-branch and online weight management clinic, described as a subscription-based service with ongoing pharmacist support.
Delivery
- Free standard delivery on all orders over £30
- Click and Collect available at local branches
Help and support
- In-store pharmacists at local branches
- Online clinic
Worth knowing
- Large NHS high-street chain rather than an online-only weight-loss provider
- Reported a pre-tax loss of £20.75m for the year to 30 June 2025 (up from a smaller loss the prior year), with net liabilities of £21m, revenue of £736m, and 18 fewer branches than the year before, directors called it 'a challenging year' and said further non-core pharmacies had been identified for disposal
Well Pharmacy in the news.
Reports from named outlets and regulators, most recent first. We summarise each one in our own words and link the original.
- Well Pharmacy's parent Bestway National Chemists reported a pre-tax loss of £20.75m for the year to 30 June 2025, net liabilities of £21m, and branch numbers down from 733 to 715, citing rising employment costs and identifying more 'non-core' pharmacies for disposal. Source ↗
Where Well Pharmacy is registered.
This is the pharmacy the GPhC has on its register for Well Pharmacy. It is the address the regulator inspects, which is not always where the brand has its office.
- Registered pharmacy
- Well
- Owner
- Bestway National Chemists Limited
- Address
- Healthcare Service Centre, Whittle Road, Meir Park, Stoke-on-Trent, Staffordshire, ST3 7UN
- GPhC number
- 9010492
What the register says.
The GPhC register showed the following on 24 September 2026:
- Registered pharmacy: Well
- Owner: Bestway National Chemists Limited
- Registered address: Healthcare Service Centre, Whittle Road, Meir Park, Stoke-on-Trent, Staffordshire, ST3 7UN
- Premises number: 9010492
- Notices or conditions: None shown
- Enforcement history: None shown
Every registered online pharmacy must show a GPhC number on its website. A site selling prescription medicines without one is a site to close. How we check every pharmacy →
Compare Well Pharmacy's live prices.
Weight-loss medicine prices change almost every day. We send you to the free trackers covering every registered pharmacy, Well Pharmacy included where the pharmacy publishes a price.
The score, in context.
Well Pharmacy scores 4.3 on Trustpilot. The median across all 111 rated pharmacies here is 4.6. Well Pharmacy sits below the median and scores higher than 16% of them.
Large sample. 36,711 reviews sit behind the score, so the number moves slowly week to week.
A Trustpilot score measures customer service: delivery, communication and how the pharmacy sorts out problems. The register and inspection records cover clinical quality. Every score, ranked →
Pharmacies scoring close to Well Pharmacy.
Compare Well Pharmacy side by side · All verified pharmacies · The map
Before you order from Well Pharmacy.
- Check the register yourself. Open the GPhC entry and match the number to the one on the website.
- Expect a real consultation. A prescriber reviews every order before anything is dispensed. Walk away from any site skipping this step.
- Check the full price. Some providers include the consultation and delivery. Others add both at checkout.
- Check delivery. Most use Royal Mail Tracked 24 or DPD, with cold-chain packing for injections. Delivery guide →
- Treat discount codes with care. A code never makes a pharmacy legitimate. Registration does.
Well Pharmacy, answered.
Is Well Pharmacy legit?
Well Pharmacy is on the GPhC register under premises number 9010492, checked on 24 September 2026. The entry shows no notices, no conditions and no enforcement history. We found no published GPhC inspection report for this registration. You find the entry yourself on the GPhC register in a few seconds.
What is Well Pharmacy's Trustpilot score?
4.3 out of 5, rated Excellent on Trustpilot, from 36,711 reviews. We read the score on 24 September 2026. Well Pharmacy ranks 86 of 111 pharmacies here.
Who owns Well Pharmacy?
Companies House lists Bestway National Chemists Limited, company number 09225457, incorporated 18 September 2014.
Who dispenses Well Pharmacy's medicine?
The GPhC register lists Well, owned by Bestway National Chemists Limited, at Healthcare Service Centre, Whittle Road, Meir Park, Stoke-on-Trent, Staffordshire, ST3 7UN.
Does Well Pharmacy have a discount code?
Offers change often. The live price trackers linked on this page show current prices, with any live discount applied, next to every other registered pharmacy.
Is Pharmacy Score linked to Well Pharmacy?
No. Pharmacy Score is a free, independent project. No pharmacy pays to be listed, to change a score or to be removed.
Sources for this page.
Every page we read for this profile (4)
- https://www.pharmacyregulation.org/registers/pharmacy/9010492
- https://find-and-update.company-information.service.gov.uk/search?q=Bestway+National+Chemists+Limited
- https://well.co.uk/
- https://www.pharmacymagazine.co.uk/business-news/challenging-year-well-pharmacys-losses-swell-to-21m-as-it-exits-stores