Lloyds Pharmacy review: register, inspection and real score.
We checked Lloyds Pharmacy against the GPhC register, the latest inspection report, Companies House and Trustpilot on 24 September 2026. Here is what each source shows, who dispenses your medicine, and where to compare live prices.
Lloyds Pharmacy is a GPhC-registered UK online pharmacy, premises number 9011437, checked on 24 September 2026. The register lists the pharmacy behind Lloyds Pharmacy as LloydsDirect, owned by Pharmacy2U Ltd. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 25 April 2022, found: standards met. Trustpilot rates Lloyds Pharmacy ★ 4.3 out of 5 (Excellent) from 16,454 reviews. We read the score on 24 September 2026. The score puts Lloyds Pharmacy at 87 of 111 rated pharmacies here.
On this page
Lloyds Pharmacy at a glance.
Every number on this page comes from its source, read on 24 September 2026. Click any card to check the source yourself.
Who runs Lloyds Pharmacy.
Three records sit behind every online pharmacy: the company, the registered pharmacy and the brand you see. For Lloyds Pharmacy, here is each one. The brand name and the registered pharmacy name differ. Many online services dispense through a separate registered pharmacy, and the law allows this.
Company (Companies House)
- PHARMACY2U LIMITED
- Company number 03802593
- Incorporated 8 July 1999
- Status: Active
- Registered office in Leeds
Registered pharmacy (GPhC)
- LloydsDirect
- Owner: Pharmacy2U Ltd
- 17 Wadsworth Road, Perivale, Greenford, UB6 7JD
- GPhC premises 9011437
Background
- GPhC inspection describes LloydsDirect as an internet-based pharmacy owned by Lloyds Pharmacy Ltd
- Clinical/online-doctor service operated by Expert Health Limited (CQC-regulated), dispensing handled by Pharmacy2U Limited, which also owns the GPhC registration
- LloydsPharmacy was previously a major UK high-street chain (including branches inside Sainsbury's supermarkets) but sold/closed all its high-street branches, and now operates only as an online pharmacy/online doctor service
What the last GPhC inspection found.
Standards met
GPhC pharmacy inspection
Inspectors found all the GPhC standards met on 25 April 2022. The standards cover governance, staff, premises, services and the safe supply of medicines.
What Lloyds Pharmacy offers.
We read Lloyds Pharmacy's own website on 24 September 2026. The points below summarise what the site states. Terms change, so check the current detail before you pay.
How the service works: Online consultation and one-off/ongoing prescription orders, also offers nutrition coaching support.
How you order
- Simple, confidential online consultation reviewed by a UK clinician, typically same day (exceptions may extend review time)
Delivery
- Delivered discreetly to home or to a local pharmacy if approved
- Next-day delivery available for orders approved before 5pm on weekdays, weekend cutoff times apply
Help and support
- Phone 020 7989 9888, Mon-Fri 9am-5pm, Sat 9am-1pm
- FAQs, contact forms and online advice hubs
Worth knowing
- Brand tagline: 'If it matters to you, it matters to us'
- No longer has physical/high-street stores, is online-only following the closure of LloydsPharmacy's retail branches
Where Lloyds Pharmacy is registered.
This is the pharmacy the GPhC has on its register for Lloyds Pharmacy. It is the address the regulator inspects, which is not always where the brand has its office.
- Registered pharmacy
- LloydsDirect
- Owner
- Pharmacy2U Ltd
- Address
- 17 Wadsworth Road, Perivale, Greenford, UB6 7JD
- GPhC number
- 9011437
What the register says.
The GPhC register showed the following on 24 September 2026:
- Registered pharmacy: LloydsDirect
- Owner: Pharmacy2U Ltd
- Registered address: 17 Wadsworth Road, Perivale, Greenford, UB6 7JD
- Premises number: 9011437
- Notices or conditions: None shown
- Enforcement history: None shown
Every registered online pharmacy must show a GPhC number on its website. A site selling prescription medicines without one is a site to close. How we check every pharmacy →
Compare Lloyds Pharmacy's live prices.
Weight-loss medicine prices change almost every day. We send you to the free trackers covering every registered pharmacy, Lloyds Pharmacy included where the pharmacy publishes a price.
The score, in context.
Lloyds Pharmacy scores 4.3 on Trustpilot. The median across all 111 rated pharmacies here is 4.6. Lloyds Pharmacy sits below the median and scores higher than 16% of them.
Large sample. 16,454 reviews sit behind the score, so the number moves slowly week to week.
A Trustpilot score measures customer service: delivery, communication and how the pharmacy sorts out problems. The register and inspection records cover clinical quality. Every score, ranked →
Pharmacies scoring close to Lloyds Pharmacy.
Compare Lloyds Pharmacy side by side · All verified pharmacies · The map
Before you order from Lloyds Pharmacy.
- Check the register yourself. Open the GPhC entry and match the number to the one on the website.
- Expect a real consultation. A prescriber reviews every order before anything is dispensed. Walk away from any site skipping this step.
- Check the full price. Some providers include the consultation and delivery. Others add both at checkout.
- Check delivery. Most use Royal Mail Tracked 24 or DPD, with cold-chain packing for injections. Delivery guide →
- Treat discount codes with care. A code never makes a pharmacy legitimate. Registration does.
Lloyds Pharmacy, answered.
Is Lloyds Pharmacy legit?
Lloyds Pharmacy is on the GPhC register under premises number 9011437, checked on 24 September 2026. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 25 April 2022, found: standards met. You find the entry yourself on the GPhC register in a few seconds.
What is Lloyds Pharmacy's Trustpilot score?
4.3 out of 5, rated Excellent on Trustpilot, from 16,454 reviews. We read the score on 24 September 2026. Lloyds Pharmacy ranks 87 of 111 pharmacies here.
When was Lloyds Pharmacy last inspected?
The latest published GPhC inspection, on 25 April 2022, found: standards met. The full report sits on the GPhC inspection site.
Who owns Lloyds Pharmacy?
Companies House lists PHARMACY2U LIMITED, company number 03802593, incorporated 8 July 1999. The GPhC register lists the pharmacy owner as Pharmacy2U Ltd.
Who dispenses Lloyds Pharmacy's medicine?
The GPhC register lists LloydsDirect, owned by Pharmacy2U Ltd, at 17 Wadsworth Road, Perivale, Greenford, UB6 7JD.
Which weight-loss medicines does Lloyds Pharmacy offer?
On 24 September 2026 the Lloyds Pharmacy website listed: Wegovy injection, Wegovy pill, Mounjaro, Foundayo. Stock changes, so check the site before you start a consultation.
Does Lloyds Pharmacy have a discount code?
Offers change often. The live price trackers linked on this page show current prices, with any live discount applied, next to every other registered pharmacy.
Is Pharmacy Score linked to Lloyds Pharmacy?
No. Pharmacy Score is a free, independent project. No pharmacy pays to be listed, to change a score or to be removed.
Sources for this page.
Every page we read for this profile (5)
- https://www.pharmacyregulation.org/registers/pharmacy/9011437
- https://inspections.pharmacyregulation.org/pharmacy/detail/lloydsdirect-9011437
- https://find-and-update.company-information.service.gov.uk/search?q=Pharmacy2U+Ltd
- https://onlinedoctor.lloydspharmacy.com/
- https://www.thepharmacist.co.uk/news/lloydspharmacy-owner-completes-sale-of-all-high-street-branches/