Trim review: register, inspection and real score.
We checked Trim against the GPhC register, the latest inspection report, Companies House and Trustpilot on 24 September 2026. Here is what each source shows, who dispenses your medicine, and where to compare live prices.
Trim is a GPhC-registered UK online pharmacy, premises number 9012710, checked on 24 September 2026. The register lists the pharmacy behind Trim as XO Medical, owned by XO Medical Ltd. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 2 February 2026, found: standards met. Trustpilot rates Trim ★ 4.8 out of 5 (Excellent) from 194 reviews. We read the score on 24 September 2026. The score puts Trim at 22 of 111 rated pharmacies here.
On this page
Trim at a glance.
Every number on this page comes from its source, read on 24 September 2026. Click any card to check the source yourself.
Who runs Trim.
Three records sit behind every online pharmacy: the company, the registered pharmacy and the brand you see. For Trim, here is each one. The brand name and the registered pharmacy name differ. Many online services dispense through a separate registered pharmacy, and the law allows this.
Company (Companies House)
- XO Medical Ltd (previously XO Pharma Ltd)
- Company number 15254344
- Incorporated 2 November 2023
- Status: Active
- Registered office in Wakefield
Registered pharmacy (GPhC)
- XO Medical
- Owner: XO Medical Ltd
- The Hive, PAB Studios, 142 Thornes Lane, Wakefield, West Yorkshire, WF2 7RE
- GPhC premises 9012710
Background
- Registered pharmacy 'XO Medical', based at The Hive, 142 Thornes Lane, Wakefield
- Owned by XO Medical Ltd, which also operates the XO-branded pharmacy at xo-co.uk
- States it has '30,000+ members' using its platform
What the last GPhC inspection found.
Standards met
Routine inspection (first inspection following the pharmacy's relocation in April 2025)
Inspectors found all the GPhC standards met on 2 February 2026. The standards cover governance, staff, premises, services and the safe supply of medicines.
What Trim offers.
We read Trim's own website on 24 September 2026. The points below summarise what the site states. Terms change, so check the current detail before you pay.
How the service works: Monthly subscription with app and coaching support.
How you order
- 5-minute online consultation/eligibility quiz reviewed by UK-registered clinicians
Delivery
- Next-day discreet delivery (specific courier and cost not stated)
Help and support
- Email support@gettrim.co.uk, aims to reply within 24 hours
- WhatsApp contact
- App-based support with AI food scanning
- Weekly personal trainer access and a dedicated mental health nurse on the team
Promises
- Subscription pricing shown as 'from £75 per month' reduced from £125 with a stated £50 discount (promotional, not a guarantee)
Worth knowing
- Consumer brand 'Trim' shares its GPhC registration and pharmacy company (XO Medical Ltd) with the 'XO' branded service at xo-co.uk
- Bundles medicine with an app, personal trainer access and a mental health nurse rather than medicine-only
Where Trim is registered.
This is the pharmacy the GPhC has on its register for Trim. It is the address the regulator inspects, which is not always where the brand has its office.
- Registered pharmacy
- XO Medical
- Owner
- XO Medical Ltd
- Address
- The Hive, PAB Studios, 142 Thornes Lane, Wakefield, West Yorkshire, WF2 7RE
- GPhC number
- 9012710
The same registered pharmacy also dispenses for XO Medical. Several brands sharing one dispensary is common and allowed.
What the register says.
The GPhC register showed the following on 24 September 2026:
- Registered pharmacy: XO Medical
- Owner: XO Medical Ltd
- Registered address: The Hive, PAB Studios, 142 Thornes Lane, Wakefield, West Yorkshire, WF2 7RE
- Premises number: 9012710
- Notices or conditions: None shown
- Enforcement history: None shown
Every registered online pharmacy must show a GPhC number on its website. A site selling prescription medicines without one is a site to close. How we check every pharmacy →
Compare Trim's live prices.
Weight-loss medicine prices change almost every day. We send you to the free trackers covering every registered pharmacy, Trim included where the pharmacy publishes a price.
The score, in context.
Trim scores 4.8 on Trustpilot. The median across all 111 rated pharmacies here is 4.6. Trim sits above the median and scores higher than 75% of them.
A Trustpilot score measures customer service: delivery, communication and how the pharmacy sorts out problems. The register and inspection records cover clinical quality. Every score, ranked →
Pharmacies scoring close to Trim.
Compare Trim side by side · All verified pharmacies · The map
Before you order from Trim.
- Check the register yourself. Open the GPhC entry and match the number to the one on the website.
- Expect a real consultation. A prescriber reviews every order before anything is dispensed. Walk away from any site skipping this step.
- Check the full price. Some providers include the consultation and delivery. Others add both at checkout.
- Check delivery. Most use Royal Mail Tracked 24 or DPD, with cold-chain packing for injections. Delivery guide →
- Treat discount codes with care. A code never makes a pharmacy legitimate. Registration does.
Trim, answered.
Is Trim legit?
Trim is on the GPhC register under premises number 9012710, checked on 24 September 2026. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 2 February 2026, found: standards met. You find the entry yourself on the GPhC register in a few seconds.
What is Trim's Trustpilot score?
4.8 out of 5, rated Excellent on Trustpilot, from 194 reviews. We read the score on 24 September 2026. Trim ranks 22 of 111 pharmacies here.
When was Trim last inspected?
The latest published GPhC inspection, on 2 February 2026, found: standards met. The full report sits on the GPhC inspection site.
Who owns Trim?
Companies House lists XO Medical Ltd (previously XO Pharma Ltd), company number 15254344, incorporated 2 November 2023. The GPhC register lists the pharmacy owner as XO Medical Ltd.
Who dispenses Trim's medicine?
The GPhC register lists XO Medical, owned by XO Medical Ltd, at The Hive, PAB Studios, 142 Thornes Lane, Wakefield, West Yorkshire, WF2 7RE.
Which weight-loss medicines does Trim offer?
On 24 September 2026 the Trim website listed: Mounjaro, Wegovy injection, Wegovy pill, Retatrutide, Foundayo. Stock changes, so check the site before you start a consultation.
Does Trim have a discount code?
Offers change often. The live price trackers linked on this page show current prices, with any live discount applied, next to every other registered pharmacy.
Is Pharmacy Score linked to Trim?
No. Pharmacy Score is a free, independent project. No pharmacy pays to be listed, to change a score or to be removed.