Zava review: register, inspection and real score.
We checked Zava against the GPhC register, the latest inspection report, Companies House and Trustpilot on 24 September 2026. Here is what each source shows, who dispenses your medicine, and where to compare live prices.
Zava is a GPhC-registered UK online pharmacy, premises number 9012701, checked on 24 September 2026. The register entry names Zava Pharmacy, owned by Health Bridge Limited. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 3 November 2025, found: standards met. Trustpilot rates Zava ★ 2.9 out of 5 (Average) from 4 reviews. We read the score on 24 September 2026. The score puts Zava at 108 of 111 rated pharmacies here.
On this page
Zava at a glance.
Every number on this page comes from its source, read on 24 September 2026. Click any card to check the source yourself.
Who runs Zava.
Three records sit behind every online pharmacy: the company, the registered pharmacy and the brand you see. For Zava, here is each one.
Company (Companies House)
- Health Bridge Limited
- Company number 07392646
- Incorporated 30 September 2010
- Status: Active
- Registered office in Bristol
Registered pharmacy (GPhC)
- Zava Pharmacy
- Owner: Health Bridge Limited
- 3a Deans Road, Old Wolverton, Milton Keynes, Buckinghamshire, MK12 5NA
- GPhC premises 9012701
Background
- Registered pharmacy operates from a business centre in Milton Keynes (3a Deans Road, Old Wolverton, MK12 5NA) without an NHS contract, per the GPhC inspection report, which notes it mainly dispenses private prescriptions for weight management treatments
- Trading address given on its site as 46 Essex Road, London, N1 8LN
- Regulated by the CQC and GPhC
- Clinical team includes an endocrinologist and a nutritionist
- States it has treated 400,000+ patients
What the last GPhC inspection found.
Standards met
Routine inspection (first routine inspection since pharmacy registration in April 2025)
Inspectors found all the GPhC standards met on 3 November 2025. The standards cover governance, staff, premises, services and the safe supply of medicines.
What Zava offers.
We read Zava's own website on 24 September 2026. The points below summarise what the site states. Terms change, so check the current detail before you pay.
How the service works: No subscription or lock-in, pricing applies per order whether starting, switching or continuing treatment.
How you order
- Three-step process: answer a medical questionnaire, doctor review (typically within hours), then delivery
Delivery
- Free next-day delivery via Royal Mail in discreet packaging
Help and support
- Unlimited doctor messaging included
- Phone 0203 8083 239
- Live chat messaging (login required)
Promises
- Prices matched or beaten weekly against Bolt Pharmacy and MedExpress
- New patients get an additional £40 off their first order, described as an ongoing reduction not just a one-time offer
Worth knowing
- Registered as Health Bridge Limited trading as ZAVA, now owned by Hims & Hers Health following completion of its acquisition of ZAVA
- Offers a weekly price-match/beat guarantee against two named competitors (Bolt Pharmacy and MedExpress)
Zava in the news.
Reports from named outlets and regulators, most recent first. We summarise each one in our own words and link the original.
- Hims & Hers Health, Inc. announced completion of its acquisition of ZAVA and a planned 2026 expansion to Canada, ZAVA is described as serving 1.3 million+ active customers across the UK, Germany, France and Ireland with nearly 2.3 million consultations in 2024. Source ↗
Where Zava is registered.
This is the pharmacy the GPhC has on its register for Zava. It is the address the regulator inspects, which is not always where the brand has its office.
- Registered pharmacy
- Zava Pharmacy
- Owner
- Health Bridge Limited
- Address
- 3a Deans Road, Old Wolverton, Milton Keynes, Buckinghamshire, MK12 5NA
- GPhC number
- 9012701
What the register says.
The GPhC register showed the following on 24 September 2026:
- Registered pharmacy: Zava Pharmacy
- Owner: Health Bridge Limited
- Registered address: 3a Deans Road, Old Wolverton, Milton Keynes, Buckinghamshire, MK12 5NA
- Premises number: 9012701
- Notices or conditions: None shown
- Enforcement history: None shown
Every registered online pharmacy must show a GPhC number on its website. A site selling prescription medicines without one is a site to close. How we check every pharmacy →
Compare Zava's live prices.
Weight-loss medicine prices change almost every day. We send you to the free trackers covering every registered pharmacy, Zava included where the pharmacy publishes a price.
The score, in context.
Zava scores 2.9 on Trustpilot. The median across all 111 rated pharmacies here is 4.6. Zava sits below the median and scores higher than 3% of them.
Small sample. 4 reviews sit behind the score. A few new reviews move the score a long way, so read the recent ones yourself.
A Trustpilot score measures customer service: delivery, communication and how the pharmacy sorts out problems. The register and inspection records cover clinical quality. Every score, ranked →
Pharmacies scoring close to Zava.
Compare Zava side by side · All verified pharmacies · The map
Before you order from Zava.
- Check the register yourself. Open the GPhC entry and match the number to the one on the website.
- Expect a real consultation. A prescriber reviews every order before anything is dispensed. Walk away from any site skipping this step.
- Check the full price. Some providers include the consultation and delivery. Others add both at checkout.
- Check delivery. Most use Royal Mail Tracked 24 or DPD, with cold-chain packing for injections. Delivery guide →
- Treat discount codes with care. A code never makes a pharmacy legitimate. Registration does.
Zava, answered.
Is Zava legit?
Zava is on the GPhC register under premises number 9012701, checked on 24 September 2026. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 3 November 2025, found: standards met. You find the entry yourself on the GPhC register in a few seconds.
What is Zava's Trustpilot score?
2.9 out of 5, rated Average on Trustpilot, from 4 reviews. We read the score on 24 September 2026. Zava ranks 108 of 111 pharmacies here.
When was Zava last inspected?
The latest published GPhC inspection, on 3 November 2025, found: standards met. The full report sits on the GPhC inspection site.
Who owns Zava?
Companies House lists Health Bridge Limited, company number 07392646, incorporated 30 September 2010.
Who dispenses Zava's medicine?
The GPhC register lists Zava Pharmacy, owned by Health Bridge Limited, at 3a Deans Road, Old Wolverton, Milton Keynes, Buckinghamshire, MK12 5NA.
Does Zava have a discount code?
Offers change often. The live price trackers linked on this page show current prices, with any live discount applied, next to every other registered pharmacy.
Is Pharmacy Score linked to Zava?
No. Pharmacy Score is a free, independent project. No pharmacy pays to be listed, to change a score or to be removed.
Sources for this page.
Every page we read for this profile (5)
- https://www.pharmacyregulation.org/registers/pharmacy/9012701
- https://inspections.pharmacyregulation.org/pharmacy/detail/zava-pharmacy-9012701
- https://find-and-update.company-information.service.gov.uk/search?q=Health+Bridge+Limited
- https://www.zavamed.com/uk/
- https://investors.hims.com/news/news-details/2025/Hims--Hers-Announces-Planned-2026-Expansion-to-Canada-Following-ZAVA-Acquisition-Completion/default.aspx