Independent Pharmacy review: register, inspection and real score.
We checked Independent Pharmacy against the GPhC register, the latest inspection report, Companies House and Trustpilot on 24 September 2026. Here is what each source shows, who dispenses your medicine, and where to compare live prices.
Independent Pharmacy is a GPhC-registered UK online pharmacy, premises number 9012559, checked on 24 September 2026. The register entry names The Independent Pharmacy, owned by ABSM Healthcare Ltd. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 19 September 2025, found: standards met. Trustpilot rates Independent Pharmacy ★ 4.8 out of 5 (Excellent) from 17,892 reviews. We read the score on 24 September 2026. The score puts Independent Pharmacy at 11 of 111 rated pharmacies here.
On this page
Independent Pharmacy at a glance.
Every number on this page comes from its source, read on 24 September 2026. Click any card to check the source yourself.
Who runs Independent Pharmacy.
Three records sit behind every online pharmacy: the company, the registered pharmacy and the brand you see. For Independent Pharmacy, here is each one.
Company (Companies House)
- ABSM HEALTHCARE LTD
- Company number 08515600
- Incorporated 3 May 2013
- Status: Active
- Registered office in Bristol
Registered pharmacy (GPhC)
- The Independent Pharmacy
- Owner: ABSM Healthcare Ltd
- 14-16 Dixon Road, Brislington, Bristol, Somerset, BS4 5QW
- GPhC premises 9012559
Background
- Founded by pharmacists Andy Boysan and Scott McDougall
- Based in Bristol, UK, online-only, not a high-street pharmacy
- GPhC inspection describes it as a distance-selling pharmacy delivering medicines throughout the UK, registered October 2024 and launched around April 2025
What the last GPhC inspection found.
Standards met
Routine inspection (first since registration)
Inspectors found all the GPhC standards met on 19 September 2025. The standards cover governance, staff, premises, services and the safe supply of medicines.
What Independent Pharmacy offers.
We read Independent Pharmacy's own website on 24 September 2026. The points below summarise what the site states. Terms change, so check the current detail before you pay.
How the service works: One-off/repeat online orders (site describes easy re-ordering, no subscription programme stated).
How you order
- Free consultation assessed by qualified healthcare professionals as part of a three-step process
- Clinical support described as always free, Monday-Friday 9am-5pm
- Employs 12 qualified pharmacists plus other clinicians, described as 100% UK-based staff
Delivery
- Fast, discreet delivery in secure plain packaging with tracked delivery from £2.99
Help and support
- Customer support Monday-Friday 08:30-17:00 via email or live chat
Promises
- Describes itself as fully regulated and trusted by 1 million patients
- States a 4.9/5 rating from 30,000+ reviews
Worth knowing
- Weight-loss pricing: Orlistat 120mg from £29.89, Mounjaro injections from £179.99, Wegovy injections from £99.79, Wegovy pill from £128.99, Foundayo (orforglipron) from £119.99
- Also stocks related products: Xenical, Orlos, Alli, Nevolat daily injection, pen needles and a sharps bin
Where Independent Pharmacy is registered.
This is the pharmacy the GPhC has on its register for Independent Pharmacy. It is the address the regulator inspects, which is not always where the brand has its office.
- Registered pharmacy
- The Independent Pharmacy
- Owner
- ABSM Healthcare Ltd
- Address
- 14-16 Dixon Road, Brislington, Bristol, Somerset, BS4 5QW
- GPhC number
- 9012559
The same registered pharmacy also dispenses for Habitual, MedicSpot. Several brands sharing one dispensary is common and allowed.
What the register says.
The GPhC register showed the following on 24 September 2026:
- Registered pharmacy: The Independent Pharmacy
- Owner: ABSM Healthcare Ltd
- Registered address: 14-16 Dixon Road, Brislington, Bristol, Somerset, BS4 5QW
- Premises number: 9012559
- Notices or conditions: None shown
- Enforcement history: None shown
Every registered online pharmacy must show a GPhC number on its website. A site selling prescription medicines without one is a site to close. How we check every pharmacy →
Compare Independent Pharmacy's live prices.
Weight-loss medicine prices change almost every day. We send you to the free trackers covering every registered pharmacy, Independent Pharmacy included where the pharmacy publishes a price.
The score, in context.
Independent Pharmacy scores 4.8 on Trustpilot. The median across all 111 rated pharmacies here is 4.6. Independent Pharmacy sits above the median and scores higher than 75% of them.
Large sample. 17,892 reviews sit behind the score, so the number moves slowly week to week.
A Trustpilot score measures customer service: delivery, communication and how the pharmacy sorts out problems. The register and inspection records cover clinical quality. Every score, ranked →
Pharmacies scoring close to Independent Pharmacy.
Compare Independent Pharmacy side by side · All verified pharmacies · The map
Before you order from Independent Pharmacy.
- Check the register yourself. Open the GPhC entry and match the number to the one on the website.
- Expect a real consultation. A prescriber reviews every order before anything is dispensed. Walk away from any site skipping this step.
- Check the full price. Some providers include the consultation and delivery. Others add both at checkout.
- Check delivery. Most use Royal Mail Tracked 24 or DPD, with cold-chain packing for injections. Delivery guide →
- Treat discount codes with care. A code never makes a pharmacy legitimate. Registration does.
Independent Pharmacy, answered.
Is Independent Pharmacy legit?
Independent Pharmacy is on the GPhC register under premises number 9012559, checked on 24 September 2026. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 19 September 2025, found: standards met. You find the entry yourself on the GPhC register in a few seconds.
What is Independent Pharmacy's Trustpilot score?
4.8 out of 5, rated Excellent on Trustpilot, from 17,892 reviews. We read the score on 24 September 2026. Independent Pharmacy ranks 11 of 111 pharmacies here.
When was Independent Pharmacy last inspected?
The latest published GPhC inspection, on 19 September 2025, found: standards met. The full report sits on the GPhC inspection site.
Who owns Independent Pharmacy?
Companies House lists ABSM HEALTHCARE LTD, company number 08515600, incorporated 3 May 2013.
Who dispenses Independent Pharmacy's medicine?
The GPhC register lists The Independent Pharmacy, owned by ABSM Healthcare Ltd, at 14-16 Dixon Road, Brislington, Bristol, Somerset, BS4 5QW.
Which weight-loss medicines does Independent Pharmacy offer?
On 24 September 2026 the Independent Pharmacy website listed: Mounjaro, Wegovy injection, Wegovy pill, Foundayo, Orlistat. Stock changes, so check the site before you start a consultation.
Does Independent Pharmacy have a discount code?
Offers change often. The live price trackers linked on this page show current prices, with any live discount applied, next to every other registered pharmacy.
Is Pharmacy Score linked to Independent Pharmacy?
No. Pharmacy Score is a free, independent project. No pharmacy pays to be listed, to change a score or to be removed.
Sources for this page.
Every page we read for this profile (5)
- https://www.pharmacyregulation.org/registers/pharmacy/9012559
- https://inspections.pharmacyregulation.org/pharmacy/detail/the-independent-pharmacy-9012559
- https://find-and-update.company-information.service.gov.uk/search?q=ABSM+Healthcare+Ltd
- https://www.theindependentpharmacy.co.uk/
- https://www.theindependentpharmacy.co.uk/weight-loss