MedExpress review: register, inspection and real score.
We checked MedExpress against the GPhC register, the latest inspection report, Companies House and Trustpilot on 13 October 2026. Here is what each source shows, who dispenses your medicine, and where to compare live prices.
MedExpress is a GPhC-registered UK online pharmacy, premises number 9012633, checked on 13 October 2026. The register entry names MedExpress, owned by Medexpress Enterprises Ltd. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 11 November 2025, found: standards not all met. Trustpilot rates MedExpress ★ 4.3 out of 5 (Excellent) from 58,160 reviews. We read the score on 19 October 2026. The score puts MedExpress at 87 of 111 rated pharmacies here.
On this page
MedExpress at a glance.
Every number on this page comes from its source, read on 13 October 2026. Click any card to check the source yourself.
Who runs MedExpress.
Three records sit behind every online pharmacy: the company, the registered pharmacy and the brand you see. For MedExpress, here is each one.
Company (Companies House)
- MEDEXPRESS ENTERPRISES LTD
- Company number 08805262
- Incorporated 6 December 2013
- Status: Active
- Registered office in Leamington Spa
Registered pharmacy (GPhC)
- MedExpress
- Owner: Medexpress Enterprises Ltd
- Unit H, Precision Park, Ashbourne Drive, Leamington Spa, Warwickshire, CV31 3SS
- GPhC premises 9012633
Background
- Describes itself as 'The UK's number 1 for medicated weight loss', established in 2013, with over 2.3 million customers since then
- GPhC inspection describes it as a private distance-selling pharmacy in a business unit in Leamington Spa, Warwickshire, dispensing weight-management treatments via courier
- Member of the Digital Clinical Excellence (DiCE) network
What the last GPhC inspection found.
Standards not all met
Reinspection (focused follow-up to an April 2025 inspection)
Inspectors found one or more of the GPhC standards not met on 11 November 2025. The GPhC then asks the pharmacy for an improvement action plan and checks the fixes later. Read the full report before you order.
What MedExpress offers.
We read MedExpress's own website on 13 October 2026. The points below summarise what the site states. Terms change, so check the current detail before you pay.
How the service works: One-off/repeat online orders via account dashboard, no subscription programme stated.
How you order
- Short online consultation, no clinic visit required
- UK-licensed clinicians review responses and recommend treatment
- Additional checks may apply for weight-loss treatments, particularly for new customers
Delivery
- Plain, logo-free packaging
- Choice of discreet home delivery or Post Office collection
Help and support
- Account dashboard for order tracking and management
- Help centre and email follow-up communications
- Customer service team
Promises
- States no GP or pharmacy visit required
- States CQC regulation and GPhC verification
Worth knowing
- States a 4.3/5 Trustpilot rating from 85,000+ verified reviews
- GPhC reinspection in November 2025 found standards were not all met, following an earlier April 2025 inspection that had also found unmet standards
MedExpress in the news.
Reports from named outlets and regulators, most recent first. We summarise each one in our own words and link the original.
- A BBC investigation (published 21 February 2026) found that both Voy and MedExpress approved a test order for weight-loss medication despite the tester submitting a significantly overstated weight and an outdated photo, with 'submissions accepted without any additional checks to confirm the details.' The GPhC said prescribers must independently verify weight, height and BMI rather than rely on self-reported data, MedExpress said it was implementing stronger safeguards, with enhanced checks scheduled for April. Source ↗
Where MedExpress is registered.
This is the pharmacy the GPhC has on its register for MedExpress. It is the address the regulator inspects, which is not always where the brand has its office.
- Registered pharmacy
- MedExpress
- Owner
- Medexpress Enterprises Ltd
- Address
- Unit H, Precision Park, Ashbourne Drive, Leamington Spa, Warwickshire, CV31 3SS
- GPhC number
- 9012633
What the register says.
The GPhC register showed the following on 13 October 2026:
- Registered pharmacy: MedExpress
- Owner: Medexpress Enterprises Ltd
- Registered address: Unit H, Precision Park, Ashbourne Drive, Leamington Spa, Warwickshire, CV31 3SS
- Premises number: 9012633
- Notices or conditions: None shown
- Enforcement history: None shown
Every registered online pharmacy must show a GPhC number on its website. A site selling prescription medicines without one is a site to close. How we check every pharmacy →
Compare MedExpress's live prices.
Weight-loss medicine prices change almost every day. We send you to the free trackers covering every registered pharmacy, MedExpress included where the pharmacy publishes a price.
The score, in context.
MedExpress scores 4.3 on Trustpilot. The median across all 111 rated pharmacies here is 4.6. MedExpress sits below the median and scores higher than 14% of them.
Large sample. 55,918 reviews sit behind the score, so the number moves slowly week to week.
A Trustpilot score measures customer service: delivery, communication and how the pharmacy sorts out problems. The register and inspection records cover clinical quality. Every score, ranked →
Pharmacies scoring close to MedExpress.
Compare MedExpress side by side · All verified pharmacies · The map
Before you order from MedExpress.
- Check the register yourself. Open the GPhC entry and match the number to the one on the website.
- Expect a real consultation. A prescriber reviews every order before anything is dispensed. Walk away from any site skipping this step.
- Check the full price. Some providers include the consultation and delivery. Others add both at checkout.
- Check delivery. Most use Royal Mail Tracked 24 or DPD, with cold-chain packing for injections. Delivery guide →
- Treat discount codes with care. A code never makes a pharmacy legitimate. Registration does.
MedExpress, answered.
Is MedExpress legit?
MedExpress is on the GPhC register under premises number 9012633, checked on 13 October 2026. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 11 November 2025, found: standards not all met. You find the entry yourself on the GPhC register in a few seconds.
What is MedExpress's Trustpilot score?
4.3 out of 5, rated Excellent on Trustpilot, from 58,160 reviews. We read the score on 19 October 2026. MedExpress ranks 87 of 111 pharmacies here.
When was MedExpress last inspected?
The latest published GPhC inspection, on 11 November 2025, found: standards not all met. The full report sits on the GPhC inspection site.
Who owns MedExpress?
Companies House lists MEDEXPRESS ENTERPRISES LTD, company number 08805262, incorporated 6 December 2013.
Who dispenses MedExpress's medicine?
The GPhC register lists MedExpress, owned by Medexpress Enterprises Ltd, at Unit H, Precision Park, Ashbourne Drive, Leamington Spa, Warwickshire, CV31 3SS.
Does MedExpress have a discount code?
Offers change often. The live price trackers linked on this page show current prices, with any live discount applied, next to every other registered pharmacy.
Is Pharmacy Score linked to MedExpress?
No. Pharmacy Score is a free, independent project. No pharmacy pays to be listed, to change a score or to be removed.
Sources for this page.
Every page we read for this profile (5)
- https://www.pharmacyregulation.org/registers/pharmacy/9012633
- https://inspections.pharmacyregulation.org/pharmacy/detail/medexpress-9012633
- https://find-and-update.company-information.service.gov.uk/search?q=Medexpress+Enterprises+Ltd
- https://www.medexpress.co.uk/
- https://www.diabetes.co.uk/news/2026/feb/bbc-investigation-finds-voy-and-medexpress-finds-weight-loss-jabs-sold-without-full-checks.html