Habitual review: register, inspection and real score.
We checked Habitual against the GPhC register, the latest inspection report, Companies House and Trustpilot on 24 September 2026. Here is what each source shows, who dispenses your medicine, and where to compare live prices.
Habitual is a GPhC-registered UK online pharmacy, premises number 9012559, checked on 24 September 2026. The register lists the pharmacy behind Habitual as The Independent Pharmacy, owned by ABSM Healthcare Ltd. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 19 September 2025, found: standards met. Trustpilot rates Habitual ★ 4.6 out of 5 (Excellent) from 1,229 reviews. We read the score on 24 September 2026. The score puts Habitual at 50 of 111 rated pharmacies here.
On this page
Habitual at a glance.
Every number on this page comes from its source, read on 24 September 2026. Click any card to check the source yourself.
Who runs Habitual.
Three records sit behind every online pharmacy: the company, the registered pharmacy and the brand you see. For Habitual, here is each one. The brand name and the registered pharmacy name differ. Many online services dispense through a separate registered pharmacy, and the law allows this.
Company (Companies House)
- ABSM HEALTHCARE LTD
- Company number 08515600
- Incorporated 3 May 2013
- Status: Active
- Registered office in Bristol
Registered pharmacy (GPhC)
- The Independent Pharmacy
- Owner: ABSM Healthcare Ltd
- 14-16 Dixon Road, Brislington, Bristol, Somerset, BS4 5QW
- GPhC premises 9012559
Background
- Registered pharmacy trades as The Independent Pharmacy (GPhC No. 9012559)
- Habitual's own contact/registration details on site: Unit H, Ashbourne Drive, Leamington Spa, England, CV31 3SS, 'Company registered in England & Wales (15535376)', a different company number from the owner supplied (ABSM Healthcare Ltd)
- Also offers a non-medication 'soups & shakes' meal-replacement plan alongside GLP-1 medicines
- Year founded not stated on the page fetched
What the last GPhC inspection found.
Standards met
Routine inspection (first routine inspection since registration in October 2024)
Inspectors found all the GPhC standards met on 19 September 2025. The standards cover governance, staff, premises, services and the safe supply of medicines.
What Habitual offers.
We read Habitual's own website on 24 September 2026. The points below summarise what the site states. Terms change, so check the current detail before you pay.
How the service works: Monthly subscription, medication plan advertised from £160/month, a 'soups & shakes' plan from £140/month, both changeable or cancellable any time.
How you order
- Free online assessment (specific steps not detailed on the page fetched)
Delivery
- No shipping cost stated on the page fetched, a customer testimonial mentions orders arriving well packaged and on time
Help and support
- Email: hello@tryhabitual.com
- Describes a 'dedicated care team' providing guidance
Promises
- Change or cancel the subscription plan any time
Worth knowing
- Offers a food-replacement (soups & shakes) plan as an alternative or companion to medication, which is unusual among competitors
Where Habitual is registered.
This is the pharmacy the GPhC has on its register for Habitual. It is the address the regulator inspects, which is not always where the brand has its office.
- Registered pharmacy
- The Independent Pharmacy
- Owner
- ABSM Healthcare Ltd
- Address
- 14-16 Dixon Road, Brislington, Bristol, Somerset, BS4 5QW
- GPhC number
- 9012559
The same registered pharmacy also dispenses for Independent Pharmacy, MedicSpot. Several brands sharing one dispensary is common and allowed.
What the register says.
The GPhC register showed the following on 24 September 2026:
- Registered pharmacy: The Independent Pharmacy
- Owner: ABSM Healthcare Ltd
- Registered address: 14-16 Dixon Road, Brislington, Bristol, Somerset, BS4 5QW
- Premises number: 9012559
- Notices or conditions: None shown
- Enforcement history: None shown
Every registered online pharmacy must show a GPhC number on its website. A site selling prescription medicines without one is a site to close. How we check every pharmacy →
Compare Habitual's live prices.
Weight-loss medicine prices change almost every day. We send you to the free trackers covering every registered pharmacy, Habitual included where the pharmacy publishes a price.
The score, in context.
Habitual scores 4.6 on Trustpilot. The median across all 111 rated pharmacies here is 4.6. Habitual sits on the median and scores higher than 45% of them.
A Trustpilot score measures customer service: delivery, communication and how the pharmacy sorts out problems. The register and inspection records cover clinical quality. Every score, ranked →
Pharmacies scoring close to Habitual.
Compare Habitual side by side · All verified pharmacies · The map
Before you order from Habitual.
- Check the register yourself. Open the GPhC entry and match the number to the one on the website.
- Expect a real consultation. A prescriber reviews every order before anything is dispensed. Walk away from any site skipping this step.
- Check the full price. Some providers include the consultation and delivery. Others add both at checkout.
- Check delivery. Most use Royal Mail Tracked 24 or DPD, with cold-chain packing for injections. Delivery guide →
- Treat discount codes with care. A code never makes a pharmacy legitimate. Registration does.
Habitual, answered.
Is Habitual legit?
Habitual is on the GPhC register under premises number 9012559, checked on 24 September 2026. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 19 September 2025, found: standards met. You find the entry yourself on the GPhC register in a few seconds.
What is Habitual's Trustpilot score?
4.6 out of 5, rated Excellent on Trustpilot, from 1,229 reviews. We read the score on 24 September 2026. Habitual ranks 50 of 111 pharmacies here.
When was Habitual last inspected?
The latest published GPhC inspection, on 19 September 2025, found: standards met. The full report sits on the GPhC inspection site.
Who owns Habitual?
Companies House lists ABSM HEALTHCARE LTD, company number 08515600, incorporated 3 May 2013.
Who dispenses Habitual's medicine?
The GPhC register lists The Independent Pharmacy, owned by ABSM Healthcare Ltd, at 14-16 Dixon Road, Brislington, Bristol, Somerset, BS4 5QW.
Which weight-loss medicines does Habitual offer?
On 24 September 2026 the Habitual website listed: Wegovy, Mounjaro. Stock changes, so check the site before you start a consultation.
Does Habitual have a discount code?
Offers change often. The live price trackers linked on this page show current prices, with any live discount applied, next to every other registered pharmacy.
Is Pharmacy Score linked to Habitual?
No. Pharmacy Score is a free, independent project. No pharmacy pays to be listed, to change a score or to be removed.