XO Medical review: register, inspection and real score.
We checked XO Medical against the GPhC register, the latest inspection report, Companies House and Trustpilot on 24 September 2026. Here is what each source shows, who dispenses your medicine, and where to compare live prices.
XO Medical is a GPhC-registered UK online pharmacy, premises number 9012710, checked on 24 September 2026. The register entry names XO Medical, owned by XO Medical Ltd. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 2 February 2026, found: standards met. Trustpilot rates XO Medical ★ 4.6 out of 5 (Excellent) from 20 reviews. We read the score on 24 September 2026. The score puts XO Medical at 61 of 111 rated pharmacies here.
On this page
XO Medical at a glance.
Every number on this page comes from its source, read on 24 September 2026. Click any card to check the source yourself.
Who runs XO Medical.
Three records sit behind every online pharmacy: the company, the registered pharmacy and the brand you see. For XO Medical, here is each one.
Company (Companies House)
- XO Medical Ltd (previously XO Pharma Ltd)
- Company number 15254344
- Incorporated 2 November 2023
- Status: Active
- Registered office in Wakefield
Registered pharmacy (GPhC)
- XO Medical
- Owner: XO Medical Ltd
- The Hive, PAB Studios, 142 Thornes Lane, Wakefield, West Yorkshire, WF2 7RE
- GPhC premises 9012710
Background
- Registered office The Hive, 142 Thornes Lane, Wakefield, WF2 7RE
- States approximately 29,000 users on its platform
- Also offers treatment in other categories including mental health, sexual health and women's health
- Produces 'The Sharp End Podcast' featuring clinical discussions
What the last GPhC inspection found.
Standards met
Routine inspection (first inspection following the pharmacy's relocation in April 2025)
Inspectors found all the GPhC standards met on 2 February 2026. The standards cover governance, staff, premises, services and the safe supply of medicines.
What XO Medical offers.
We read XO Medical's own website on 24 September 2026. The points below summarise what the site states. Terms change, so check the current detail before you pay.
How the service works: Consumer-facing platform ('XO') offering weekly injection or daily pill options, from £79, the same registered pharmacy also trades under the separate consumer brand 'Trim' (gettrim.co.uk).
How you order
- A few health questions online, under 5 minutes, reviewed by UK pharmacists before approval
Delivery
- Tracked next-day delivery in discreet packaging
Help and support
- Email support@xo-co.uk, stated 1 business day response time
- Clinical team including pharmacists, prescribers, dietitians and mental health nurses
Worth knowing
- Same GPhC registration and owning company as the 'Trim' weight-loss brand (gettrim.co.uk), XO is the wider multi-condition consumer platform
Where XO Medical is registered.
This is the pharmacy the GPhC has on its register for XO Medical. It is the address the regulator inspects, which is not always where the brand has its office.
- Registered pharmacy
- XO Medical
- Owner
- XO Medical Ltd
- Address
- The Hive, PAB Studios, 142 Thornes Lane, Wakefield, West Yorkshire, WF2 7RE
- GPhC number
- 9012710
The same registered pharmacy also dispenses for Trim. Several brands sharing one dispensary is common and allowed.
What the register says.
The GPhC register showed the following on 24 September 2026:
- Registered pharmacy: XO Medical
- Owner: XO Medical Ltd
- Registered address: The Hive, PAB Studios, 142 Thornes Lane, Wakefield, West Yorkshire, WF2 7RE
- Premises number: 9012710
- Notices or conditions: None shown
- Enforcement history: None shown
Every registered online pharmacy must show a GPhC number on its website. A site selling prescription medicines without one is a site to close. How we check every pharmacy →
Compare XO Medical's live prices.
Weight-loss medicine prices change almost every day. We send you to the free trackers covering every registered pharmacy, XO Medical included where the pharmacy publishes a price.
The score, in context.
XO Medical scores 4.6 on Trustpilot. The median across all 111 rated pharmacies here is 4.6. XO Medical sits on the median and scores higher than 45% of them.
Small sample. 20 reviews sit behind the score. A few new reviews move the score a long way, so read the recent ones yourself.
A Trustpilot score measures customer service: delivery, communication and how the pharmacy sorts out problems. The register and inspection records cover clinical quality. Every score, ranked →
Pharmacies scoring close to XO Medical.
Compare XO Medical side by side · All verified pharmacies · The map
Before you order from XO Medical.
- Check the register yourself. Open the GPhC entry and match the number to the one on the website.
- Expect a real consultation. A prescriber reviews every order before anything is dispensed. Walk away from any site skipping this step.
- Check the full price. Some providers include the consultation and delivery. Others add both at checkout.
- Check delivery. Most use Royal Mail Tracked 24 or DPD, with cold-chain packing for injections. Delivery guide →
- Treat discount codes with care. A code never makes a pharmacy legitimate. Registration does.
XO Medical, answered.
Is XO Medical legit?
XO Medical is on the GPhC register under premises number 9012710, checked on 24 September 2026. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 2 February 2026, found: standards met. You find the entry yourself on the GPhC register in a few seconds.
What is XO Medical's Trustpilot score?
4.6 out of 5, rated Excellent on Trustpilot, from 20 reviews. We read the score on 24 September 2026. XO Medical ranks 61 of 111 pharmacies here.
When was XO Medical last inspected?
The latest published GPhC inspection, on 2 February 2026, found: standards met. The full report sits on the GPhC inspection site.
Who owns XO Medical?
Companies House lists XO Medical Ltd (previously XO Pharma Ltd), company number 15254344, incorporated 2 November 2023. The GPhC register lists the pharmacy owner as XO Medical Ltd.
Who dispenses XO Medical's medicine?
The GPhC register lists XO Medical, owned by XO Medical Ltd, at The Hive, PAB Studios, 142 Thornes Lane, Wakefield, West Yorkshire, WF2 7RE.
Which weight-loss medicines does XO Medical offer?
On 24 September 2026 the XO Medical website listed: Mounjaro, Wegovy, Orlos (Orlistat). Stock changes, so check the site before you start a consultation.
Does XO Medical have a discount code?
Offers change often. The live price trackers linked on this page show current prices, with any live discount applied, next to every other registered pharmacy.
Is Pharmacy Score linked to XO Medical?
No. Pharmacy Score is a free, independent project. No pharmacy pays to be listed, to change a score or to be removed.