MyPharmacy review: register, inspection and real score.
We checked MyPharmacy against the GPhC register, the latest inspection report, Companies House and Trustpilot on 24 September 2026. Here is what each source shows, who dispenses your medicine, and where to compare live prices.
MyPharmacy is a GPhC-registered UK online pharmacy, premises number 9012464, checked on 24 September 2026. The register lists the pharmacy behind MyPharmacy as Chemist4U, owned by Innox Trading Limited. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 4 November 2025, found: standards met. Trustpilot rates MyPharmacy ★ 3.4 out of 5 (Average) from 12,432 reviews. We read the score on 24 September 2026. The score puts MyPharmacy at 104 of 111 rated pharmacies here.
On this page
MyPharmacy at a glance.
Every number on this page comes from its source, read on 24 September 2026. Click any card to check the source yourself.
Who runs MyPharmacy.
Three records sit behind every online pharmacy: the company, the registered pharmacy and the brand you see. For MyPharmacy, here is each one. The brand name and the registered pharmacy name differ. Many online services dispense through a separate registered pharmacy, and the law allows this.
Company (Companies House)
- INNOX TRADING LIMITED
- Company number 07262043
- Incorporated 21 May 2010
- Status: Active
- Registered office in Skelmersdale
Registered pharmacy (GPhC)
- Chemist4U
- Owner: Innox Trading Limited
- One, Penketh Place, Skelmersdale, Lancashire, WN8 9QX
- GPhC premises 9012464
Background
- Fulfils prescriptions through Chemist4U, operating under the group name Innox (GPhC registration 9012464)
- Registered pharmacy address: One, Penketh Place, Skelmersdale, Lancashire, WN8 9QX
- Sister brand to myBMI and Chemist4U, all sharing the same GPhC registration (Chemist4U) and Innox Trading Limited ownership
What the last GPhC inspection found.
Standards met
Reinspection focused on Standard 1.1 and Standard 1.4, after the pharmacy had previously failed to meet Standard 1.1 at an April 2025 inspection
Inspectors found all the GPhC standards met on 4 November 2025. The standards cover governance, staff, premises, services and the safe supply of medicines.
What MyPharmacy offers.
We read MyPharmacy's own website on 24 September 2026. The points below summarise what the site states. Terms change, so check the current detail before you pay.
How the service works: One-off ordering across 50+ health conditions including weight loss.
How you order
- Free consultation reviewed by clinicians (not just repeat of an existing prescription)
- May request photographs or past prescriptions to verify treatment suitability
Delivery
- Royal Mail Standard £3.99, 2-5 working days
- Royal Mail Express £5.99, 1-2 working days
- Plain, discreet packaging with only the group name 'Innox' on labels
Help and support
- Free ongoing advice and support from GPhC-registered pharmacists
- Phone +44 1695 662153
- Email support portal
Promises
- 'Prescribe safely, without judgement'
- 'Expert care from GPhC-registered UK pharmacists'
Worth knowing
- One of several consumer-facing brand names (alongside Chemist4U and myBMI) operated by the same underlying pharmacy and company
Where MyPharmacy is registered.
This is the pharmacy the GPhC has on its register for MyPharmacy. It is the address the regulator inspects, which is not always where the brand has its office.
- Registered pharmacy
- Chemist4U
- Owner
- Innox Trading Limited
- Address
- One, Penketh Place, Skelmersdale, Lancashire, WN8 9QX
- GPhC number
- 9012464
The same registered pharmacy also dispenses for Chemist4u, myBMI. Several brands sharing one dispensary is common and allowed.
What the register says.
The GPhC register showed the following on 24 September 2026:
- Registered pharmacy: Chemist4U
- Owner: Innox Trading Limited
- Registered address: One, Penketh Place, Skelmersdale, Lancashire, WN8 9QX
- Premises number: 9012464
- Notices or conditions: None shown
- Enforcement history: None shown
Every registered online pharmacy must show a GPhC number on its website. A site selling prescription medicines without one is a site to close. How we check every pharmacy →
Compare MyPharmacy's live prices.
Weight-loss medicine prices change almost every day. We send you to the free trackers covering every registered pharmacy, MyPharmacy included where the pharmacy publishes a price.
The score, in context.
MyPharmacy scores 3.4 on Trustpilot. The median across all 111 rated pharmacies here is 4.6. MyPharmacy sits below the median and scores higher than 6% of them.
Large sample. 12,432 reviews sit behind the score, so the number moves slowly week to week.
A Trustpilot score measures customer service: delivery, communication and how the pharmacy sorts out problems. The register and inspection records cover clinical quality. Every score, ranked →
Pharmacies scoring close to MyPharmacy.
Compare MyPharmacy side by side · All verified pharmacies · The map
Before you order from MyPharmacy.
- Check the register yourself. Open the GPhC entry and match the number to the one on the website.
- Expect a real consultation. A prescriber reviews every order before anything is dispensed. Walk away from any site skipping this step.
- Check the full price. Some providers include the consultation and delivery. Others add both at checkout.
- Check delivery. Most use Royal Mail Tracked 24 or DPD, with cold-chain packing for injections. Delivery guide →
- Treat discount codes with care. A code never makes a pharmacy legitimate. Registration does.
MyPharmacy, answered.
Is MyPharmacy legit?
MyPharmacy is on the GPhC register under premises number 9012464, checked on 24 September 2026. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 4 November 2025, found: standards met. You find the entry yourself on the GPhC register in a few seconds.
What is MyPharmacy's Trustpilot score?
3.4 out of 5, rated Average on Trustpilot, from 12,432 reviews. We read the score on 24 September 2026. MyPharmacy ranks 104 of 111 pharmacies here.
When was MyPharmacy last inspected?
The latest published GPhC inspection, on 4 November 2025, found: standards met. The full report sits on the GPhC inspection site.
Who owns MyPharmacy?
Companies House lists INNOX TRADING LIMITED, company number 07262043, incorporated 21 May 2010.
Who dispenses MyPharmacy's medicine?
The GPhC register lists Chemist4U, owned by Innox Trading Limited, at One, Penketh Place, Skelmersdale, Lancashire, WN8 9QX.
Does MyPharmacy have a discount code?
Offers change often. The live price trackers linked on this page show current prices, with any live discount applied, next to every other registered pharmacy.
Is Pharmacy Score linked to MyPharmacy?
No. Pharmacy Score is a free, independent project. No pharmacy pays to be listed, to change a score or to be removed.