MedsRus review: register, inspection and real score.
We checked MedsRus against the GPhC register, the latest inspection report, Companies House and Trustpilot on 13 October 2026. Here is what each source shows, who dispenses your medicine, and where to compare live prices.
MedsRus is a GPhC-registered UK online pharmacy, premises number 9011292, checked on 13 October 2026. The register lists the pharmacy behind MedsRus as Smart Pharm Ltd, owned by Smart Pharm Ltd. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 29 April 2025, found: standards met. Trustpilot rates MedsRus ★ 4.4 out of 5 (Excellent) from 33 reviews. We read the score on 19 October 2026. The score puts MedsRus at 83 of 111 rated pharmacies here.
On this page
MedsRus at a glance.
Every number on this page comes from its source, read on 13 October 2026. Click any card to check the source yourself.
Who runs MedsRus.
Three records sit behind every online pharmacy: the company, the registered pharmacy and the brand you see. For MedsRus, here is each one. The brand name and the registered pharmacy name differ. Many online services dispense through a separate registered pharmacy, and the law allows this.
Company (Companies House)
- Smart Pharm Ltd
- Company number 08865278
- Incorporated 28 January 2014
- Status: Active
- Registered office in London
Registered pharmacy (GPhC)
- Smart Pharm Ltd
- Owner: Smart Pharm Ltd
- 787-789 Harrow Road, London, NW10 5PA
- GPhC premises 9011292
Background
- Based in London, registered pharmacy address 787-789 Harrow Road, London, NW10 5PA
- Company registered office at Unit 18 Space House, Abbey Road, London, NW10 7SU
What the last GPhC inspection found.
Standards met
Re-inspection (follow-up after the pharmacy failed to meet several standards at a June 2024 inspection, particularly around online prescription and medicine services)
Inspectors found all the GPhC standards met on 29 April 2025. The standards cover governance, staff, premises, services and the safe supply of medicines.
What MedsRus offers.
We read MedsRus's own website on 13 October 2026. The points below summarise what the site states. Terms change, so check the current detail before you pay.
How the service works: One-off online medicine ordering with pharmacist-reviewed prescriptions.
How you order
- Health assessment form checked by a pharmacist independent prescriber, described as private and confidential
- Select treatment, submit form for review, then receive delivery
Delivery
- Next day delivery options available
- Free tracked delivery in discreet plain packaging
- Specific courier and exact prices not stated on fetched page
Help and support
- Phone 0207 018 7850
- Email support
- Customer service hours Monday to Friday 9am-5pm
- Directs urgent cases to NHS 111 or emergency services
Promises
- '100% genuine medicine sourced in the UK'
- 'Dispensed by registered UK pharmacists'
Worth knowing
- Had a failed (not all standards met) GPhC inspection in June 2024 before passing a re-inspection in April 2025
Where MedsRus is registered.
This is the pharmacy the GPhC has on its register for MedsRus. It is the address the regulator inspects, which is not always where the brand has its office.
- Registered pharmacy
- Smart Pharm Ltd
- Owner
- Smart Pharm Ltd
- Address
- 787-789 Harrow Road, London, NW10 5PA
- GPhC number
- 9011292
What the register says.
The GPhC register showed the following on 13 October 2026:
- Registered pharmacy: Smart Pharm Ltd
- Owner: Smart Pharm Ltd
- Registered address: 787-789 Harrow Road, London, NW10 5PA
- Premises number: 9011292
- Notices or conditions: None shown
- Enforcement history: None shown
Every registered online pharmacy must show a GPhC number on its website. A site selling prescription medicines without one is a site to close. How we check every pharmacy →
Compare MedsRus's live prices.
Weight-loss medicine prices change almost every day. We send you to the free trackers covering every registered pharmacy, MedsRus included where the pharmacy publishes a price.
The score, in context.
MedsRus scores 4.4 on Trustpilot. The median across all 111 rated pharmacies here is 4.6. MedsRus sits below the median and scores higher than 23% of them.
Small sample. 33 reviews sit behind the score. A few new reviews move the score a long way, so read the recent ones yourself.
A Trustpilot score measures customer service: delivery, communication and how the pharmacy sorts out problems. The register and inspection records cover clinical quality. Every score, ranked →
Pharmacies scoring close to MedsRus.
Compare MedsRus side by side · All verified pharmacies · The map
Before you order from MedsRus.
- Check the register yourself. Open the GPhC entry and match the number to the one on the website.
- Expect a real consultation. A prescriber reviews every order before anything is dispensed. Walk away from any site skipping this step.
- Check the full price. Some providers include the consultation and delivery. Others add both at checkout.
- Check delivery. Most use Royal Mail Tracked 24 or DPD, with cold-chain packing for injections. Delivery guide →
- Treat discount codes with care. A code never makes a pharmacy legitimate. Registration does.
MedsRus, answered.
Is MedsRus legit?
MedsRus is on the GPhC register under premises number 9011292, checked on 13 October 2026. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 29 April 2025, found: standards met. You find the entry yourself on the GPhC register in a few seconds.
What is MedsRus's Trustpilot score?
4.4 out of 5, rated Excellent on Trustpilot, from 33 reviews. We read the score on 19 October 2026. MedsRus ranks 83 of 111 pharmacies here.
When was MedsRus last inspected?
The latest published GPhC inspection, on 29 April 2025, found: standards met. The full report sits on the GPhC inspection site.
Who owns MedsRus?
Companies House lists Smart Pharm Ltd, company number 08865278, incorporated 28 January 2014.
Who dispenses MedsRus's medicine?
The GPhC register lists Smart Pharm Ltd, owned by Smart Pharm Ltd, at 787-789 Harrow Road, London, NW10 5PA.
Which weight-loss medicines does MedsRus offer?
On 13 October 2026 the MedsRus website listed: Orlistat (Xenical), Foundayo, Mounjaro. Stock changes, so check the site before you start a consultation.
Does MedsRus have a discount code?
Offers change often. The live price trackers linked on this page show current prices, with any live discount applied, next to every other registered pharmacy.
Is Pharmacy Score linked to MedsRus?
No. Pharmacy Score is a free, independent project. No pharmacy pays to be listed, to change a score or to be removed.