PrivateDoc review: register, inspection and real score.
We checked PrivateDoc against the GPhC register, the latest inspection report, Companies House and Trustpilot on 24 September 2026. Here is what each source shows, who dispenses your medicine, and where to compare live prices.
PrivateDoc is a GPhC-registered UK online pharmacy, premises number 1107567, checked on 24 September 2026. The register lists the pharmacy behind PrivateDoc as Omnicare Pharmacy, owned by Omnicare Pharmacy Limited. The entry shows no notices, no conditions and no enforcement history. The GPhC has not published an inspection of this pharmacy since public reports began in April 2019. Trustpilot rates PrivateDoc ★ 4.7 out of 5 (Excellent) from 4,839 reviews. We read the score on 24 September 2026. The score puts PrivateDoc at 33 of 111 rated pharmacies here.
On this page
PrivateDoc at a glance.
Every number on this page comes from its source, read on 24 September 2026. Click any card to check the source yourself.
Who runs PrivateDoc.
Three records sit behind every online pharmacy: the company, the registered pharmacy and the brand you see. For PrivateDoc, here is each one. The brand name and the registered pharmacy name differ. Many online services dispense through a separate registered pharmacy, and the law allows this.
Company (Companies House)
- OMNICARE PHARMACY LIMITED
- Company number SC257251
- Incorporated 8 October 2003
- Status: Active
- Registered office in Edinburgh
Registered pharmacy (GPhC)
- Omnicare Pharmacy
- Owner: Omnicare Pharmacy Limited
- 23-25 West Main Street, Uphall, BROXBURN, West Lothian, EH52 5DN
- GPhC premises 1107567
Background
- Registered pharmacy name Omnicare Pharmacy, GPhC number 1107567, the GPhC inspections portal states this pharmacy 'has not [been] inspected since we began publishing inspection reports' (April 2019), and it is located in Broxburn
- Owner Omnicare Pharmacy Limited, registered office in Edinburgh (5 Coalhill, Leith), incorporated 8 October 2003
- Site footer states '© 2010-2026 PrivateDoc Limited'
What the last GPhC inspection found.
No published inspection yet
The GPhC inspects registered pharmacies and publishes each report. The GPhC has not published a report for this pharmacy since April 2019. A missing report does not mean a problem. You get less outside evidence about how the pharmacy runs.
What PrivateDoc offers.
We read PrivateDoc's own website on 24 September 2026. The points below summarise what the site states. Terms change, so check the current detail before you pay.
How the service works: Ongoing/repeat supply implied (reorder functionality mentioned, alongside repeat prescription services for other conditions).
How you order
- Short online medical questionnaire, about 3 minutes
- Reviewed by a UK-registered GP or Advanced Nurse Practitioner who issues the prescription
- Mobile app with an 'interactive digital treatment plan' feature
Delivery
- Dispatched from their UK pharmacy in discreet, unmarked packaging
- Next-day delivery availability mentioned
- No courier name or specific delivery cost given, medicine prices stated to range from £44.99 to £167 depending on medication and formulation
Help and support
- Phone 0333 358 0200, Monday-Friday 9am-5pm
- Email support@privatedoc.com
- Online Help Centre
- WhatsApp chat available
Promises
- No money-back or price-match promise found
Worth knowing
- Describes itself as CQC-regulated, with over 50,000 patients treated
- Trustpilot rating of 4.7/5 from 4,838 reviews stated on site
Where PrivateDoc is registered.
This is the pharmacy the GPhC has on its register for PrivateDoc. It is the address the regulator inspects, which is not always where the brand has its office.
- Registered pharmacy
- Omnicare Pharmacy
- Owner
- Omnicare Pharmacy Limited
- Address
- 23-25 West Main Street, Uphall, BROXBURN, West Lothian, EH52 5DN
- GPhC number
- 1107567
What the register says.
The GPhC register showed the following on 24 September 2026:
- Registered pharmacy: Omnicare Pharmacy
- Owner: Omnicare Pharmacy Limited
- Registered address: 23-25 West Main Street, Uphall, BROXBURN, West Lothian, EH52 5DN
- Premises number: 1107567
- Notices or conditions: None shown
- Enforcement history: None shown
Every registered online pharmacy must show a GPhC number on its website. A site selling prescription medicines without one is a site to close. How we check every pharmacy →
Compare PrivateDoc's live prices.
Weight-loss medicine prices change almost every day. We send you to the free trackers covering every registered pharmacy, PrivateDoc included where the pharmacy publishes a price.
The score, in context.
PrivateDoc scores 4.7 on Trustpilot. The median across all 111 rated pharmacies here is 4.6. PrivateDoc sits above the median and scores higher than 66% of them.
A Trustpilot score measures customer service: delivery, communication and how the pharmacy sorts out problems. The register and inspection records cover clinical quality. Every score, ranked →
Pharmacies scoring close to PrivateDoc.
Compare PrivateDoc side by side · All verified pharmacies · The map
Before you order from PrivateDoc.
- Check the register yourself. Open the GPhC entry and match the number to the one on the website.
- Expect a real consultation. A prescriber reviews every order before anything is dispensed. Walk away from any site skipping this step.
- Check the full price. Some providers include the consultation and delivery. Others add both at checkout.
- Check delivery. Most use Royal Mail Tracked 24 or DPD, with cold-chain packing for injections. Delivery guide →
- Treat discount codes with care. A code never makes a pharmacy legitimate. Registration does.
PrivateDoc, answered.
Is PrivateDoc legit?
PrivateDoc is on the GPhC register under premises number 1107567, checked on 24 September 2026. The entry shows no notices, no conditions and no enforcement history. The GPhC has not published an inspection of this pharmacy since public reports began in April 2019. You find the entry yourself on the GPhC register in a few seconds.
What is PrivateDoc's Trustpilot score?
4.7 out of 5, rated Excellent on Trustpilot, from 4,839 reviews. We read the score on 24 September 2026. PrivateDoc ranks 33 of 111 pharmacies here.
When was PrivateDoc last inspected?
The GPhC has not published an inspection of this pharmacy since public reports began in April 2019. The full report sits on the GPhC inspection site.
Who owns PrivateDoc?
Companies House lists OMNICARE PHARMACY LIMITED, company number SC257251, incorporated 8 October 2003.
Who dispenses PrivateDoc's medicine?
The GPhC register lists Omnicare Pharmacy, owned by Omnicare Pharmacy Limited, at 23-25 West Main Street, Uphall, BROXBURN, West Lothian, EH52 5DN.
Which weight-loss medicines does PrivateDoc offer?
On 24 September 2026 the PrivateDoc website listed: Wegovy (injection), Wegovy (pill), Mounjaro, Nevolat, Foundayo, Mysimba, Orlistat (generic), Xenical. Stock changes, so check the site before you start a consultation.
Does PrivateDoc have a discount code?
Offers change often. The live price trackers linked on this page show current prices, with any live discount applied, next to every other registered pharmacy.
Is Pharmacy Score linked to PrivateDoc?
No. Pharmacy Score is a free, independent project. No pharmacy pays to be listed, to change a score or to be removed.