Superdrug Online Doctor review: register, inspection and real score.
We checked Superdrug Online Doctor against the GPhC register, the latest inspection report, Companies House and Trustpilot on 24 September 2026. Here is what each source shows, who dispenses your medicine, and where to compare live prices.
Superdrug Online Doctor is a GPhC-registered UK online pharmacy, premises number 9010736, checked on 24 September 2026. The register lists the pharmacy behind Superdrug Online Doctor as Superdrug Online Pharmacy, owned by Superdrug Stores Plc. The entry shows no notices, no conditions and no enforcement history. We found no published GPhC inspection report for this registration. Trustpilot rates Superdrug Online Doctor ★ 2.6 out of 5 (Poor) from 153 reviews. We read the score on 24 September 2026. The score puts Superdrug Online Doctor at 111 of 111 rated pharmacies here.
On this page
Superdrug Online Doctor at a glance.
Every number on this page comes from its source, read on 24 September 2026. Click any card to check the source yourself.
Who runs Superdrug Online Doctor.
Three records sit behind every online pharmacy: the company, the registered pharmacy and the brand you see. For Superdrug Online Doctor, here is each one. The brand name and the registered pharmacy name differ. Many online services dispense through a separate registered pharmacy, and the law allows this.
Company (Companies House)
- SUPERDRUG STORES PLC
- Company number 00807043
- Incorporated 28 May 1964
- Status: Active
- Registered office in Croydon, Surrey
Registered pharmacy (GPhC)
- Superdrug Online Pharmacy
- Owner: Superdrug Stores Plc
- 1st Floor, 9-11 Wood Street, Northampton, Northamptonshire, NN1 2ED
- GPhC premises 9010736
Background
- Run by Superdrug Stores Plc, the UK high-street health and beauty retail chain, registered in Croydon, Surrey (incorporated 1964)
- Operates alongside Superdrug's separate NHS/pharmacy-medicines online pharmacy service (onlinepharmacy.superdrug.com), which also offers order tracking and medication reminders and both delivery and in-pharmacy collection
What the last GPhC inspection found.
No report found
We found no published inspection report for this registration number. Check the GPhC register for the latest position.
What Superdrug Online Doctor offers.
We read Superdrug Online Doctor's own website on 24 September 2026. The points below summarise what the site states. Terms change, so check the current detail before you pay.
How the service works: Per-item pricing (from £39.50) with ongoing personalised support and regular check-ins, separate face-to-face option at Superdrug Health Clinics.
How you order
- Complete a brief online health questionnaire
- Submit photographs for doctor review
- A doctor approves treatment online, or recommends alternatives, no video appointment required for the online route
- Separate face-to-face consultation available at Superdrug Health Clinics for £149
Delivery
- Home delivery in plain packaging, or free collection at a Superdrug pharmacy
- Described as rapid delivery (specific courier name/cost not disclosed)
Help and support
- Message doctors free via patient account
- Phone: 0203 808 0064
- Doctor follow-up care included
Worth knowing
- Part of the wider Superdrug high-street retail chain, with a physical pharmacy and clinic network alongside the online service
- GPhC register states no inspection report has been published for Superdrug Online Pharmacy (9010736)
Where Superdrug Online Doctor is registered.
This is the pharmacy the GPhC has on its register for Superdrug Online Doctor. It is the address the regulator inspects, which is not always where the brand has its office.
- Registered pharmacy
- Superdrug Online Pharmacy
- Owner
- Superdrug Stores Plc
- Address
- 1st Floor, 9-11 Wood Street, Northampton, Northamptonshire, NN1 2ED
- GPhC number
- 9010736
What kind of provider Superdrug Online Doctor is.
Summarised in our own words from Superdrug Online Doctor’s own published material. We have not tested this service. Check the current detail on its own site before you buy.
Superdrug Online Doctor is the remote prescribing service of the high-street retailer. Consultations are reviewed by doctors, and the service asks for photographs alongside your answers as part of the assessment.
Like Boots, its advantage over a purely online clinic is physical presence. Superdrug Health Clinics offer a face-to-face weight-loss route staffed by trained nurses and pharmacists, where an initial consultation includes measurements, BMI and a blood pressure check. A blood pressure reading taken in person is something no remote questionnaire can replicate, and for some patients that is the deciding factor.
It is worth being clear that the online service and the in-clinic service are different routes to the same treatments, with different levels of contact. If you want the convenience of remote assessment, use the first; if you would rather be measured by a clinician than photograph yourself, the clinic route exists and not every provider here has an equivalent.
| Point | What Superdrug Online Doctor states |
|---|---|
| Model | Doctor-reviewed online consultation, with a separate in-clinic route |
| In person | Superdrug Health Clinics: nurse and pharmacist appointments |
| In-clinic checks | Measurements, BMI and blood pressure taken in person |
| Assessment | Photographs requested alongside the questionnaire |
What the register says.
The GPhC register showed the following on 24 September 2026:
- Registered pharmacy: Superdrug Online Pharmacy
- Owner: Superdrug Stores Plc
- Registered address: 1st Floor, 9-11 Wood Street, Northampton, Northamptonshire, NN1 2ED
- Premises number: 9010736
- Notices or conditions: None shown
- Enforcement history: None shown
Every registered online pharmacy must show a GPhC number on its website. A site selling prescription medicines without one is a site to close. How we check every pharmacy →
Compare Superdrug Online Doctor's live prices.
Weight-loss medicine prices change almost every day. We send you to the free trackers covering every registered pharmacy, Superdrug Online Doctor included where the pharmacy publishes a price.
The score, in context.
Superdrug Online Doctor scores 2.6 on Trustpilot. The median across all 111 rated pharmacies here is 4.6. Superdrug Online Doctor sits below the median and scores higher than 0% of them.
A Trustpilot score measures customer service: delivery, communication and how the pharmacy sorts out problems. The register and inspection records cover clinical quality. Every score, ranked →
Pharmacies scoring close to Superdrug Online Doctor.
Compare Superdrug Online Doctor side by side · All verified pharmacies · The map
Before you order from Superdrug Online Doctor.
- Check the register yourself. Open the GPhC entry and match the number to the one on the website.
- Expect a real consultation. A prescriber reviews every order before anything is dispensed. Walk away from any site skipping this step.
- Check the full price. Some providers include the consultation and delivery. Others add both at checkout.
- Check delivery. Most use Royal Mail Tracked 24 or DPD, with cold-chain packing for injections. Delivery guide →
- Treat discount codes with care. A code never makes a pharmacy legitimate. Registration does.
Superdrug Online Doctor, answered.
Is Superdrug Online Doctor legit?
Superdrug Online Doctor is on the GPhC register under premises number 9010736, checked on 24 September 2026. The entry shows no notices, no conditions and no enforcement history. We found no published GPhC inspection report for this registration. You find the entry yourself on the GPhC register in a few seconds.
What is Superdrug Online Doctor's Trustpilot score?
2.6 out of 5, rated Poor on Trustpilot, from 153 reviews. We read the score on 24 September 2026. Superdrug Online Doctor ranks 111 of 111 pharmacies here.
Who owns Superdrug Online Doctor?
Companies House lists SUPERDRUG STORES PLC, company number 00807043, incorporated 28 May 1964.
Who dispenses Superdrug Online Doctor's medicine?
The GPhC register lists Superdrug Online Pharmacy, owned by Superdrug Stores Plc, at 1st Floor, 9-11 Wood Street, Northampton, Northamptonshire, NN1 2ED.
Which weight-loss medicines does Superdrug Online Doctor offer?
On 24 September 2026 the Superdrug Online Doctor website listed: Mounjaro, Wegovy injection, Wegovy pill, Nevolat (liraglutide), Foundayo, Orlistat, Xenical, Mysimba, Alli. Stock changes, so check the site before you start a consultation.
Does Superdrug Online Doctor have a discount code?
Offers change often. The live price trackers linked on this page show current prices, with any live discount applied, next to every other registered pharmacy.
Is Pharmacy Score linked to Superdrug Online Doctor?
No. Pharmacy Score is a free, independent project. No pharmacy pays to be listed, to change a score or to be removed.
Sources for this page.
Every page we read for this profile (5)
- https://www.pharmacyregulation.org/registers/pharmacy/9010736
- https://inspections.pharmacyregulation.org/pharmacy/detail/superdrug-online-pharmacy-9010736
- https://find-and-update.company-information.service.gov.uk/company/00807043
- https://onlinepharmacy.superdrug.com/
- https://onlinedoctor.superdrug.com/weight-loss-treatments.html