eSurgery review: register, inspection and real score.
We checked eSurgery against the GPhC register, the latest inspection report, Companies House and Trustpilot on 13 October 2026. Here is what each source shows, who dispenses your medicine, and where to compare live prices.
eSurgery is a GPhC-registered UK online pharmacy, premises number 9012167, checked on 13 October 2026. The register lists the pharmacy behind eSurgery as E-Surgery, Evaro and E-Pharmacy, owned by Total Access Health Ltd. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 4 December 2024, found: standards met. Trustpilot rates eSurgery ★ 4.7 out of 5 (Excellent) from 12,238 reviews. We read the score on 19 October 2026. The score puts eSurgery at 30 of 111 rated pharmacies here.
On this page
eSurgery at a glance.
Every number on this page comes from its source, read on 13 October 2026. Click any card to check the source yourself.
Who runs eSurgery.
Three records sit behind every online pharmacy: the company, the registered pharmacy and the brand you see. For eSurgery, here is each one. The brand name and the registered pharmacy name differ. Many online services dispense through a separate registered pharmacy, and the law allows this.
Company (Companies House)
- TOTAL ACCESS HEALTH LIMITED
- Company number 10681825
- Incorporated 21 March 2017
- Status: Active
- Registered office in Norwich
Registered pharmacy (GPhC)
- E-Surgery, Evaro and E-Pharmacy
- Owner: Total Access Health Ltd
- Pharmacy Unit, 42 Barnard Road, Bowthorpe Employment Area, Norwich, Norfolk, NR5 9JB
- GPhC premises 9012167
Background
- Registered pharmacy trades as E-Surgery, Evaro and E-Pharmacy, pharmacy address 42 Barnard Road, Norwich, NR5 9JB
- Year founded not confirmed on pages fetched
What the last GPhC inspection found.
Standards met
GPhC routine inspection (met standards on all five principles: governance, staff, premises, services/medicines management, equipment/facilities)
Inspectors found all the GPhC standards met on 4 December 2024. The standards cover governance, staff, premises, services and the safe supply of medicines.
What eSurgery offers.
We read eSurgery's own website on 13 October 2026. The points below summarise what the site states. Terms change, so check the current detail before you pay.
How the service works: Individual treatment orders (site markets per-treatment purchases rather than a stated subscription).
How you order
- Online questionnaire, site states consultation takes 'less than 2 minutes' to complete
- Licensed clinicians review answers and recommend treatment
Delivery
- Delivered by Royal Mail in recyclable packaging
- Site advertises next-day delivery, specific cost not stated on pages fetched
Help and support
- Phone support: 01603 931 600
- Email support available
- Live chat function
- Ask-a-Pharmacist and Ask-a-Dietitian services
Promises
- Site references a 'Refunds, Returns and Cancellations' policy page, no specific money-back guarantee text found
Worth knowing
- Operates multiple linked brands under one GPhC registration: E-Surgery, Evaro and E-Pharmacy
- Offers an 'Ask-a-Dietitian' service alongside pharmacist support
Where eSurgery is registered.
This is the pharmacy the GPhC has on its register for eSurgery. It is the address the regulator inspects, which is not always where the brand has its office.
- Registered pharmacy
- E-Surgery, Evaro and E-Pharmacy
- Owner
- Total Access Health Ltd
- Address
- Pharmacy Unit, 42 Barnard Road, Bowthorpe Employment Area, Norwich, Norfolk, NR5 9JB
- GPhC number
- 9012167
What the register says.
The GPhC register showed the following on 13 October 2026:
- Registered pharmacy: E-Surgery, Evaro and E-Pharmacy
- Owner: Total Access Health Ltd
- Registered address: Pharmacy Unit, 42 Barnard Road, Bowthorpe Employment Area, Norwich, Norfolk, NR5 9JB
- Premises number: 9012167
- Notices or conditions: None shown
- Enforcement history: None shown
Every registered online pharmacy must show a GPhC number on its website. A site selling prescription medicines without one is a site to close. How we check every pharmacy →
Compare eSurgery's live prices.
Weight-loss medicine prices change almost every day. We send you to the free trackers covering every registered pharmacy, eSurgery included where the pharmacy publishes a price.
The score, in context.
eSurgery scores 4.7 on Trustpilot. The median across all 111 rated pharmacies here is 4.6. eSurgery sits above the median and scores higher than 65% of them.
Large sample. 11,862 reviews sit behind the score, so the number moves slowly week to week.
A Trustpilot score measures customer service: delivery, communication and how the pharmacy sorts out problems. The register and inspection records cover clinical quality. Every score, ranked →
Pharmacies scoring close to eSurgery.
Compare eSurgery side by side · All verified pharmacies · The map
Before you order from eSurgery.
- Check the register yourself. Open the GPhC entry and match the number to the one on the website.
- Expect a real consultation. A prescriber reviews every order before anything is dispensed. Walk away from any site skipping this step.
- Check the full price. Some providers include the consultation and delivery. Others add both at checkout.
- Check delivery. Most use Royal Mail Tracked 24 or DPD, with cold-chain packing for injections. Delivery guide →
- Treat discount codes with care. A code never makes a pharmacy legitimate. Registration does.
eSurgery, answered.
Is eSurgery legit?
eSurgery is on the GPhC register under premises number 9012167, checked on 13 October 2026. The entry shows no notices, no conditions and no enforcement history. The latest published GPhC inspection, on 4 December 2024, found: standards met. You find the entry yourself on the GPhC register in a few seconds.
What is eSurgery's Trustpilot score?
4.7 out of 5, rated Excellent on Trustpilot, from 12,238 reviews. We read the score on 19 October 2026. eSurgery ranks 30 of 111 pharmacies here.
When was eSurgery last inspected?
The latest published GPhC inspection, on 4 December 2024, found: standards met. The full report sits on the GPhC inspection site.
Who owns eSurgery?
Companies House lists TOTAL ACCESS HEALTH LIMITED, company number 10681825, incorporated 21 March 2017. The GPhC register lists the pharmacy owner as Total Access Health Ltd.
Who dispenses eSurgery's medicine?
The GPhC register lists E-Surgery, Evaro and E-Pharmacy, owned by Total Access Health Ltd, at Pharmacy Unit, 42 Barnard Road, Bowthorpe Employment Area, Norwich, Norfolk, NR5 9JB.
Does eSurgery have a discount code?
Offers change often. The live price trackers linked on this page show current prices, with any live discount applied, next to every other registered pharmacy.
Is Pharmacy Score linked to eSurgery?
No. Pharmacy Score is a free, independent project. No pharmacy pays to be listed, to change a score or to be removed.