# Online Pharmacy Consultation Questions: What to Expect in the UK

> What an online pharmacy consultation for Mounjaro or Wegovy actually asks: BMI, health history, current medicines, photo ID, and why a real prescriber review is the point.

Source: https://comparepharmacyscore.com/html/guides-online-consultation-questions.html  
Publisher: Pharmacy Score (comparepharmacyscore.com), free and independent  
Author: John Longton, GPhC Mock Inspection Service Auditor  
Last reviewed: 24 September 2026

---

- [Home](https://comparepharmacyscore.com/)
- [Guides](https://comparepharmacyscore.com/html/guides.html)
- The online consultation: what a UK pharmacy will ask

Guide

# The online consultation: what a UK pharmacy will ask.

Every legitimate provider runs a consultation before dispensing. Knowing what it asks makes it five easy minutes instead of a mystery.

In short

Every legitimate provider runs a consultation before dispensing. Knowing what it asks makes it five easy minutes instead of a mystery.

No consultation, no prescription, that's the line between a real pharmacy and a risky one. Here's what a proper online consultation for weight-loss medication covers:

- **Identity and age**: these are prescription-only medicines for adults.

- **Weight, height and BMI**: eligibility starts at BMI 30+, or 27+ with a weight-related condition.

- **Medical history**: other conditions, current medicines, allergies, previous weight-loss treatment.

- **The safety questions**: personal or family history of certain thyroid cancers, pancreatitis history, pregnancy or plans for it, eating-disorder history. Answer honestly; these protect you.

- **Evidence**: many providers ask for a photo of scales or ID, and some ask for GP details.

A qualified prescriber then reviews your answers, a human, not a timer. Approval within minutes of submitting is a red flag, not a perk. Any provider in [our verified directory](https://comparepharmacyscore.com/html/pharmacies.html) runs this process; any site that skips it should be avoided entirely. More: [how to buy Mounjaro online safely](https://comparepharmacyscore.com/html/guides-how-to-buy-mounjaro-online.html).

## Before you start, the safety page.

What is normal in the first weeks, what changes after a dose increase, the contraceptive-pill interaction many people are never told about, and the symptoms that mean stop and get help. [What a prescriber should warn you about →](https://comparepharmacyscore.com/html/mounjaro-wegovy-side-effects.html)

## The official sources, in one place.

These are the bodies that actually regulate, appraise and advise. If anything you read anywhere (including here) disagrees with them, believe them.

[GPhC registerCheck any pharmacy's registration before you order, free and instant.](https://www.pharmacyregulation.org/registers/pharmacy)[MHRA: buying medicines onlineThe regulator's official advice on buying medication safely on the internet.](https://www.gov.uk/guidance/buy-medicines-online)[MHRA Yellow CardReport a side effect from any medicine, it takes five minutes and it matters.](https://yellowcard.mhra.gov.uk/)[NICE: semaglutide (TA875)The evidence-based NHS guidance for Wegovy in weight management.](https://www.nice.org.uk/guidance/ta875)[NICE: tirzepatide (TA1026)The evidence-based NHS guidance for Mounjaro in weight management.](https://www.nice.org.uk/guidance/ta1026)[NHS: obesityNHS overview of treatment options, including when medicines are considered.](https://www.nhs.uk/conditions/obesity/)[NHS: Better HealthFree NHS support for losing weight, with or without medication.](https://www.nhs.uk/better-health/lose-weight/)[electronic medicines compendiumThe official patient information leaflets for every licensed UK medicine.](https://www.medicines.org.uk/emc)